Return, Refund & Cancellation

Here are a few reasons why your orders can be undelivered or RTO’ed :

  1. Pincode not serviceable
  2. COD amount is not ready
  3. Customer not contactable
  4. Incomplete address
  5. Customer refused delivery
  6. Poor weather conditions
  7. Self-pickup requested by the customer 
  8. Future delivery requested by the customer 
  9. Door/premises/office closed

Customer Returns  

Even after several quality checks, it is possible that you receive a damaged product due to manual or mishandled by couriers.  

 Any claims for misprinted/damaged/defective items must be submitted within 7 days of delivery. For replacements and refunds, send us unboxing videos and pictures of the product showing the defects along with the original packaging images. For packages lost in transit, all claims must be submitted within 7 days after the delivery.

If you would like to exchange or return a product due to a wrong size being ordered or without any defects would be handled at your expense.

  1. If you do not have an unboxing video of the order and we fail to verify the cause, Qikink will not be liable for refunds/replacement of such products. 
  2.  If you have noticed any damage to the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service.
  3. You need to email us at with proper images of the product showing the defect and original packaging. We will re-print and ship a new product to your customer. 


You can cancel your order before it has been shipped to your address

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