The Tokyo Dairies Coffee Tumbler with Metal Straw | Eco-Friendly & Reusable

Shipping Policy

Our Standard Delivery Time ranges from 48 hours to 9 days based on different shipping zones. It is also defined for the first attempt for the delivery of parcels.

Return and Refund

Even after several quality checks, it is possible that you receive a damaged product due to manual or mishandled by couriers.

Any claims for misprinted/damaged/defective items must be submitted within 7 days of delivery. For replacements and refunds, send us unboxing videos and pictures of the product showing the defects along with the original packaging images. For packages lost in transit, all claims must be submitted within 7 days after the delivery.

The Refund will be initiated within 24-48 hours, after submitting the unboxing video.

If you would like to exchange or return a product due to a wrong size being ordered or without any defects would be handled at your expense.

Note

If you do not have an unboxing video of the order and we fail to verify the cause, Qikink will not be liable for refunds/replacement of such products. If you have noticed any damage to the package while receiving it from the courier, kindly mention the damage in the remark while signing. This will help us in claiming the refund from the courier service. You need to email us at care@circlebunch.com with proper images of the product showing the defect and original packaging. We will re-print and ship a new product to your customer.